Privacy Policy

Privacy Policy.

Personal Information:

At safejawz.com, keeping your personal details safe and secure is something that we take very seriously. Any personal information that we gather is used solely for processing your order(s) and administering your account (if you have created one with us). We may also use the details for administering the website, for use in competitions, or, when applying promotional discounts that you have been granted. Finally, we may contact you with our special offers, product news, services etc (but only if you have given us consent to do so). In order to contact you for any of these purposes, we may use the contact information that you provided. All personal information is kept on a secure server and we do not carry card details on our database at all. All electronic transactions you make to or receive from us will be encrypted using a Secure Socket Layer (SSL). Our payment service provider, Shopify Payments, will verify all transactions and is a fully compliant payment service provider so you can be sure that your card details are secure throughout the whole checkout process. All financial transactions on our website are either handled by Shopify Payments or Paypal. Both of these reputable payment gateways are renowned for their security and confidentiality. You should make yourself aware of their privacy policies nonetheless. We only share enough information with these PSP’s necessary to process your payment through our website. Card details will never be given out to any other third party. However, sometimes your personal information will be given out in order to fulfill your order. This will only be to reputable third parties such as our contracted couriers. We require that these third parties comply with all necessary consumer and Data protection legislation, ensuring your details are secure. If in any situation we will need to give out your personal details to any other third party, you will be contacted to gain your permission beforehand. The only exception is if the police or other governing body request information to be used in an investigation, we are obliged to do so.

Privacy FAQ’s

1. Who is processing your personal data? Protective Sportswear Ltd., the authorities, if required to by law, and some of our select business partners.

2. Who can I contact if I have any questions regarding the processing of my personal data? Please feel free to contact us at hello@safejawz.com.

3. What is the purpose of the processing of my personal data? We want to stay in contact with our customers/potential customers. Where there is a legal basis, we will use your data to fulfill your orders, provide order updates and let you know about products and news that might interest you. We will only do so where there is a legal basis, this
will generally either mean we have received your consent, or have a legitimate interest in processing your data for example for order processing or direct marketing.

4. What categories of personal data is Protective Sportswear Ltd. processing about me? We typically hold your name, address and email address, as well as your age if you order a custom-fit mouthguard.

5. With whom does the company share my data with? Normally, we do not share your personal data with anyone outside the company. However, if you order from us then your data will be transferred to our select courier service providers.

6. Is my personal data transferred outside of EU? Generally all data we hold is kept within the EU.

7. For how long does Protective Sportswear Ltd. process my personal data? We will process your personal data for as long as it is necessary to fulfill the purpose mentioned in question 3 and in accordance with applicable law. Or until you make us aware you do not want us to process your personal data any longer.

8. Can I lodge a complaint with a supervisory authority about Protective Sportswear Ltd processing of my personal data? Yes, you can do that at any time. Please contact your local data protection agency/supervisory authority.

9. What are my rights? You have the right to (i) get your personal data rectified and/or erased if they are incorrect, (ii) be informed about the personal data we are processing about you and (iii) object to the processing of your personal data.

Cookies.

It is important to Safejawz that we constantly strive to improve your browsing experience on our site. For us to do this we store specific user information such as what you search for on our site, what pages you have viewed and your location. Such browsing habits will be monitored for both registered and non-registered customers. During a visit to www.safejawz.com, a small text file called a ‘cookie’ will be downloaded to your computer. This enables us to monitor information in this way. As previously mentioned, the only purpose of this is to help us improve our services to our customers.

Both ‘session’ and ‘persistent’ cookies may be used on our website. Whilst session cookies will keep track of how you navigate our site, persistent cookies will allow us to recognise you when you visit our site in the future. Your browser will allow you to reject cookies - just edit the settings of your internet browser.

Our payment gateways may also use cookies.

When you supply your information to us you accept the risks associated with the Internet and consent to our processing your information in accordance with this policy and will not hold us responsible for any loss of your information unless we have breached our duty of care to you.

Policy amendments

We reserve the right to change our terms and conditions at any time. If you have any questions regarding our privacy policy, please e-mail trade@safejawz.com and we will get back to you as soon as possible.

Third party website

Please be aware that this privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

Customer Rights

At any time, you may request to see all the personal information we hold of you. Please contact us if you wish to receive a copy: trade@safejawz.com.

Site Ownership

www.safejawz.com (SAFEJAWZ®) is a trading name of Protective Sportswear Ltd. Company Number - 8913723 Registered address - Unit 10, Birch Lane Business Park, Aldridge, WS9 0NF.