Terms and Conditions

Order Processing and Payment

Any orders processed through our website are subject to Safejawz accepting the order. Please note that the automated acknowledgement e-mail sent out following an order is not confirmation that your order has been accepted. Once the order has been accepted, a contract to purchase and deliver goods between you and Safejawz takes effect. Legal title will pass to you once the goods have been delivered. The contract between Safejawz and the customer only relates to those items listed in the acknowledgement e-mail.

You will be charged for the goods purchased before the goods have been dispatched.
All of our products are subject to stock availability. If following your order, we find a stock out on that particular item; first of all we may inform you of the wait time until the item is back in stock. If you decide that you do not wish to wait for the item, we will offer you a replacement at the same quality or above for the same price. You are not obliged to accept the replacement; alternatively, we can offer you a full refund and cancel the order. If the order contains multiple items, we will ship the items that can be fulfilled and refund the item(s) that cannot be supplied. This is something that we hope will not happen often.

All prices on our site are inclusive of VAT. Some prices and special offers may change and may only last for limited time periods, we reserve the right to withdraw or amend all prices at our discretion. Given that our website contains multiple products, it may be possible that items are priced incorrectly. Should you order a product that is incorrectly priced, we will notify you as soon as possible and give you the option of either amending your order to the correct price or cancelling the order completely. We are not obliged to sell goods at the incorrect price if the error could have reasonably been recognised by the customer.
You will be notified of all delivery costs during the order process. If you order over the phone we will inform you of any extra costs.
Prices on our website may vary from prices in our separate catalogues or other selling media.


Special offers and discount codes.

Special offers are subject to availability.

Where customers are given promotional codes for discounts or other offers, they may only be used by the person to whom they were issued. They must only be used in accordance with their terms and conditions and are not transferable. Should you use a discount code that you are not entitled to use, and you do not meet all the terms and conditions of its use, we may reject your order or decide to process it without the promotional benefit of the code.
If the order is processed and then we find that you were not entitled to its use, we may reverse the benefit that you obtained. This means we may take a further payment equivalent to the value of the benefit.

IP Disclaimer and Image Rights

You should not upload or send us any items which contains or uses other material (including but not limited to text based annotations and comments) of which you do not own the intellectual property  or for which you do not have the written consent of the appropriate property owner to use in the manner that you wish to use and/or which contain any of the following:

1. Any material which is pornographic, indescent or offensive;
2. Material that promotes any kind of discrimination based on gender, sex, religion, nationality, disability, sexual orientation or age;
3. Material likely to incite hatred or violence;
4. Material which is defamatory of any person;
5. Material which conerns any criminal act;
6. Material that includes the use of any third party’s intellectual property;
7. Material that is in breach of any legal duty owned to a third party, such as a contractual duty or a duty of confidence;
8. Material that promotes any illegal activity;
9. Material used to misrepresent your identity or affiliation with any person;
10. Material which is likely to harass, upset, embarrass, alarm or annoy any other person;
11. Material that breaches the any applicable laws or legislations worldwide.

You will fully indemnify and hold harmless us and our officers and employees against any action, claim, damages, liability, costs and expenses arising out of:

1. Any use by you or your guests of our websites in breach of any of the aforementioned terms.
2. Any claim that providing us with and material by you or on behalf of you is an infringement of any third party’s copyright, trademark or any other IP rights.
3. Any claim that the processing, printing or other dealing by us of any images provided by you or on behalf is an infringement of any third party’s copyright.

Marketplace Policy

By ordering from SAFEJAWZ you accept our marketplace policy - SAFEJAWZ resellers and their trade customers are not permitted to sell SAFEJAWZ products on or to Amazon. Other marketplaces are acceptable. Any questions should be directed to your local sales contact.

Content Ownership

Pictures used on the site are not all owned by Safejawz. Any unauthorised copying or modification of our site content is strictly prohibited. It is the property of Safejawz and is by protected by UK and international copyright laws.
We reserve the right to use any imagery you provide us as artwork to use on your mouthguard for our own marketing purposes. We may share photos of your completed product on various marketing portals such as social media and our website.